This site ( ("this site") has been designed by Keypoints Exchange Limited and managed by Engy Limited (“Engy”). “Image Digital” is a brand of Engy.
If you intend to use the Engy online shopping services or simply want to browse the Engy online store or otherwise use this site, please read these Terms and Conditions carefully before using the site. By using the site or any part of it, you agree that you have read these Terms and Conditions and that you accept and agree to be bound by them.
These Terms and Conditions also apply to all orders placed via other media, including telephone or facsimile.

1.1    In these Terms and Conditions the following definitions shall apply :
     a.     "Customer" shall mean you and all other persons who access this site under your Login.
     b.     "Login" shall mean a Customer's personal password and access to Engy Delivers under that Customer's registration.
     c.     "Privacy Policy" shall mean Engy's policy regarding personal data collected in connection with this site and Engy's policy regarding the privacy of Customers and visitors to the site, located at here.
     d.     "Price" shall mean the price of a product on the day of order.
     e.     "Product/Products" shall mean any and all the products for sale on Engy Delivers.
1.2    All Products sold by Engy through this site are subject to these Terms and Conditions. By submitting your order for processing at Engy, you confirm that you have read, understood and agreed to the Terms and Conditions prevalent at the time your order is submitted for processing.
1.3    These Terms and Conditions incorporate the Legal Notice and Disclaimer and Privacy Policy and these documents shall prevail over any other document including any Engy store policy purporting to have a contractual effect.
1.4    The Customer agrees to provide the complete and updated information for registration on this site. For credit card payment registration, the Customer shall provide Engy with accurate and complete credit card information and represents and warrants to Engy that his use of the credit card (details of which have been supplied) is authorised and legal.
1.5    Engy has the absolute discretion to refuse registration of any person as a Customer and to terminate the registration of any Customer for any reason whatsoever.
1.6    The Customer agrees to pay for every order made under his Login and agrees to indemnify Engy for all claims, loss and damages whatsoever made by any third party arising from the actions of any person placing orders for the Products using the Customer's Login. The Customer shall be responsible for updating his registration information including his credit card particulars with Engy. The Customer shall be responsible for notifying his bank of any changes to his record, or loss, theft or unauthorised use of his credit card.
1.7    Engy shall make every effort to fulfil orders placed by Customers through Engy, but shall not be liable to any person if Engy shall decline or become unable to fulfil an order for whatever reason, including supply shortage or supply modification.
1.8    Notwithstanding the provisions of clause 1.7, Engy reserves the right to decline any order it may, in its sole discretion, consider unreliable for credit reason or otherwise.
1.9    Access to Engy is gained through use of a personal password. Engy shall not be responsible for any offline password management and the Customer shall ensure that his password is kept strictly confidential to prevent unauthorised use. Engy shall use its best endeavours to prevent any unauthorised access to Engy. However, Engy shall not be liable for any loss or damages whatsoever if any third party gains unauthorised access to the Engy site using the Customer's Login.
1.10    In each transaction, the maximum order quantity for each product is 10. All orders are subject to Engy's acceptance at its sole discretion and stock availability.
1.11    Products and Prices displayed on this site are for reference only and are subject to alteration or modification at the time of actual transaction.
1.12    The Price does not include delivery charges.

2.    PRICE
2.1    Engy shall make every effort to ensure that prices, details and sizes of Products detailed on Engy are up-to-date but Engy reserves the right to vary the price and other details of the Products without prior notice.
2.2    The prices advertised on Engy are for on-line shopping only. Prices for some Products may differ from those charged at Engy shops.
2.3    Not all product size will correspond exactly to the description offered on-line. Engy reserves the right to provide the nearest product size at the nearest price.

3.1    Payment for Products ordered through Engy can be made by: Credit Card, Wechat Pay, Alipay, Member Points.
3.2    Engy may change at any time the method by which payments for Engy orders may be effected and such changes may be notified to the Customer by e-mail, mailshots or by notice shown on this site.

4.1    Engy shall use reasonable endeavours to deliver Products to the delivery address specified on the registration form or last on record within the time slots selected by the Customer but Engy shall not be liable for any delays, change of delivery time or non-delivery for causes beyond its control.
4.2    No delivery services shall be available on the public holidays, and when typhoon signal No 8 or the black rainstorm signal is hoisted, or such other weather condition whereby delivery is considered unsafe.
4.3    It is the responsibility of the Customer to notify Engy immediately of any change to its delivery address.
4.4    All deliveries shall only be made to the entrance of delivery address specified on the registration form. Engy has no obligation to make the delivery to any specific location within the delivery address. All deliveries shall be signed off by the Customer with a signature and a record of delivery time on the receipt (except where the Customer has specifically instructed Engy to leave his delivery outside the door provided payment has already been effected – such delivery shall be at Customer's own risk). The Customer shall ensure that a person aged 16 or above who is authorised to receive and pay for the order is present at the specified time of delivery at the Customer's address to receive and pay for the order. If no such person is present, the delivery shall be withdrawn and attempted at another time agreed. In such circumstances, Engy reserves the right to charge the Customer an extra delivery fee.
4.5    Engy reserves the right to decline delivery of the Products to any Customer at its sole discretion absolutely.
4.6    Promotion details may be subject to change without prior notice.
4.7    In case of dispute, the decision of Engy is final and binding.

5.1     Engy shall use reasonable endeavours to prepare Products for pick-up within the time slots selected by the Customer but Engy shall not be liable for any delays for causes beyond its control.
5.2     The pick-up time shall fall between the opening hours of the selected pick-up location.
5.3     No pick-up services shall be available when typhoon signal No 8 or the Black Rainstorm Signal is hoisted, or such other weather condition whereby store operation is considered unsafe.
5.4     Order pick-up shall be signed off by the Customer with a signature and a record of pick-up time on the receipt. The order should be picked up by a person aged 16 or above, by presenting the pro-forma invoice. Otherwise, the store staff shall decline the person from order pick-up.
5.5     Engy reserves the right to decline pick-up of the Products of any Customer at its sole discretion absolutely.

6.1    The Customer may vary or cancel the order without incurring costs before Engy has commenced processing the order. Service charges may apply at the absolute discretion of Engy if Engy has commenced processing the order.
6.2    Subject to the Customer's consent, Engy may substitute a Product for another similar Product if the initial Product ordered by the Customer is unavailable. Otherwise, the Product will be deleted from the Customer's order and the bill will be adjusted accordingly.
6.3    If there is no prior consent from the Customer for a substitution, no substitution will be made.
6.4    All discount items, free gifts and redemption items are subject to stock availability. No substitution and no prior notice will be made if stock is not available.

7.    TITLE
7.1    All risks in the Products shall pass to the Customer upon delivery or order pick-up but Engy shall retain title in the Products until full payment has been received.

8.1    Images of Products on this site may not correspond exactly to Product description and are for reference only. The Customer shall not be entitled to return a Product on the basis that it does not correspond exactly to its on-line image.
8.2    Engy shall assume no obligation or liability for any advice or information provided with Products displayed on this site and shall not be responsible for any inaccuracy or misstatement of any such information.
8.4    Engy's liability to any Product delivered/ picked up is limited to refund or replacement specified above. All other remedies are excluded.
8.5    Refunds shall be credited, at Engy's option, to the Customer's credit card account as supplied in the registration form or in the form of cash.
8.6    In case of dispute, Engy reserves the right of final decision.

9.1    If the performance by Engy of its obligations under the Engy site is prevented by reason of "force majeure" (which shall include prevention occasioned by fire, casualty, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of the Government of the Hong Kong Special Administrative Region or of any of its government agencies, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of products or raw materials, delay in transit or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of Engy), Engy shall be excused from such performance to the extent of such prevention.

10.1    Engy reserves the right to amend these Terms and Conditions in its sole discretion and without prior notice to Customers. The Customer is reminded to review the Terms and Conditions prior to submitting any order. Once an order is placed, the Customer is deemed to have accepted the Terms and Conditions prevalent at the time.

11.1    In the event of any discrepancy in the translation of this text, the English version shall prevail.

12.1    These Terms and Conditions shall be governed by the laws of the Macau Special Administrative Region.